Returns & Exchanges

At Fnirsi, we stand behind the quality of our oscilloscopes and electronics tools with a 30-day satisfaction guarantee for all unused equipment. If you are not completely satisfied with your purchase, we offer a streamlined return process to ensure your technical needs are met.

1

Initiate Your Request

Contact our technical support team within 30 days of delivery with your order number and a brief description of the reason for return.

2

Receive Return Authorization

Once your request is approved, we will issue a Return Merchandise Authorization (RMA) number and provide the designated shipping address for our service center.

3

Pack and Ship

Securely package the device in its original box including all probes, cables, and manuals to ensure the item is not damaged during transit.

4

Inspection and Refund

After our technicians verify the condition of the hardware, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing